Photo of passports and keys

Car Parking:

The Bled Authorities do not allow parking at the side of the road, even if there is space to do so. When you arrive at our house, please park on our land, not on the wide space in front of the house.

There is space for one car for each apartment.

Please park in the space to the left of our garden, near the wooden huts.

Checking-in:

We will be here to welcome you to our apartment. It will help us if you can tell us your approximate time of arrival.

Your apartment is cleaned, disinfected, and ventilated in readiness for your holiday. It will not be available until 16.00 so please do not arrive before this time.

If your arrival is delayed or if for some reason, we cannot be here to greet you, a key is available from the key safe at our entrance.

The key-safe instructions are here.

We will send you the key safe access code in our final email before your arrival.

Passports/Identity cards

We will scan your identity documents when you arrive and send them electronically to the local authority.

If you arrive late, we will do this on your first morning.

Tourist Tax

Tourist Tax is payable upon your arrival.

Checking-Out:

Thank you for leaving the apartment in the same condition that you found it!

Please check out by 10.00 am.

Please leave the key in the Apartment door on the inside.

Security Deposit:

If you paid us by PayPal we will simply refund the deposit. We do not need any additional information from you to do this.

If you paid directly to Vrbo/Trip Advisor or any of the Vrbo companies they will refund your deposit.

If you paid us directly through Bank Transfer we can refund your deposit by bank transfer (we need your bank details) or by PayPal.

Reviews:

Reviews are important to us and also to future travellers.

We aim to provide excellent accommodation for our guests. However, if our apartment falls short of your expectations in any way we would appreciate your mentioning this during your stay. This gives us the opportunity to put things right so that you can enjoy your stay with us to the full. Please don’t hesitate to tell us your views and ideas. These help us to constantly improve what we offer.